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Privacy Policy

What we collect when you contact us or book a service, how we use it, and how to reach us about it.

Last updated · May 2026

01Introduction

GotAGuyBikes ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information. By using our services or website, you consent to this policy. We comply with GDPR, CCPA, and other relevant data protection laws.

02Information We Collect

We collect: Personal Information (name, email, phone number, address, payment info), Technical Data (IP address, browser, device, OS, cookies), Transaction Data (services requested, purchase history), and Communication Data (messages, call logs, contact forms).

03How We Use Your Information

We use your information to provide and manage services, to process transactions, to respond to inquiries and support requests, to send notifications or service updates, to improve user experience and our site, and to comply with legal requirements.

04Legal Bases for Processing (GDPR)

We process your data based on: Consent (for marketing communications), Contract (for fulfilling service agreements), Legal Obligation (to meet regulatory requirements), and Legitimate Interest (to grow and improve our services).

05Sharing Your Information

We may share data with trusted providers (payment, IT, support) and legal authorities if required. We never sell your personal data.

06Data Retention

We retain your data only as long as necessary. Once no longer needed, we securely delete or anonymize it.

07Your Rights

You have the right to: access, correct, or delete your data; object to or restrict processing; data portability; withdraw consent at any time; and lodge complaints with authorities.

08Cookies and Tracking

We use cookies to enhance performance and user experience. You can modify browser settings to reject cookies, but some features may be limited.

09Data Security

We use SSL encryption, firewalls, and secure platforms to protect your data from unauthorized access or disclosure.

10Third-Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices.

11Children's Privacy

We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it promptly.

12Policy Updates

We may update this Privacy Policy periodically. We will post changes with an updated effective date. Continued use signifies acceptance.

13Contact Us

If you have questions about this policy, please contact us: Email: Info@gotaguybikes.com, Text: (224) 360-0719.

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